Transform your Insurance Teams into Superstars
AI-powered Nudge Coach helps Insurance teams deliver 30% higher Customer satisfaction and 25% more productivity
Overcome your Performance Roadblocks with worxogo Nudge Coach
Unlock your teams' potential with Behavior Science
Personalized Performance Coaching
Daily bite-sized coaching tips delivered where work gets done.
Manager insight Cockpit
Birds eye view of team with 2 click actionable feedback.
Behavioral Analytics for Leaders
Data driven insights on team and manager performance.
Seamless Integration
Integrate with existing workflows. Enterprise Ready. No separate logins. Seamless integration – Go Live in 4 weeks.
Proof of the Pudding
Personalized coaching yields real business Impact
Problem:
Highly dissatisfied customers were churning away to competitors. worxogo Nudge Coach transformed their CX operations and turned around things for them.
How worxogo helped:
Highly dissatisfied customers were churning away to competitors. worxogo Nudge Coach transformed their CX operations and turned around things for them.
Problem:
Agents were busy as per the system records but output could not be measured. Teams struggled to match efforts with outputs resulting in high attrition.
How worxogo helped:
Enhanced claims operations across multiple lines of business with AI-powered productivity coaching.
Problem:
Inconsistent service quality and low reliability scores resulted in poor CX.
How worxogo helped:
By deploying worxogo Nudge coach, agents received daily, personalized coaching tips and managers got tips to coach their teams.
Problem:
Carrier faced Productivity gaps and high handle times that impacted overall team performance and Customer service.
How worxogo helped:
By deploying worxogo Nudge coach, agents received daily, personalized coaching tips and managers got tips to coach their teams.
How it Works?
Connect your Data
Plug in CRM/SFA or telephony systems—Salesforce, Bizom, Genesys, Microsoft Dynamics, Azure Blob and even CSV.
Coach with AI
Behavioral models learn each rep's style and deliver hyper-personalized nudges in the flow of work.
Scale Performance
Managers get actionable dashboards; auto-coaching drives sustained change—not just short-term spikes.
Customer IMPACT That Speak for Themselves
Rohit Kapoor
Co-Founder, Chairman & CEO| Transformation, EXL
worxogo has been a valued partner of EXL for several years. Their innovative AI-based behavioral Nudging SaaS product has notably improved the performance of many teams.
Moonish Sood
Business Unit Leader, Financial Services - Europe, UK & APAC
At Genpact, we are deeply committed to leveraging advanced technology solutions to drive meaningful business outcomes for our clients.
George Johny
Global Head – BD, Sutherland Global Services
Collaborating with worxogo has been a rewarding journey. Together, we've learned a lot about how AI can be leveraged to effectively engage and motivate employees - not just at the aggregate level but at an individualistic, dynamic level. We look forward to sharing these insights with industry leaders.
Gopi
Client Partner - Digital & Technology, Pfizer, India
Smart Sales Buddy (SSB) has transformed the way our Customer Facing Colleagues (CFCs) engage with their daily goals. SSB delivers personalized nudges and actionable insights that help prioritize KPIs like HCP coverage, call effectiveness, Sales performance, and Incentive Simulation.
Narendra Ganpule
Ex Head - Strategy and Digital, HDFC
worxogo's AI-driven nudging platform has been instrumental in driving behavioral change across our sales teams. The personalized insights and real-time coaching have significantly improved our team's performance and engagement levels.
Pawan Agarwal
Director, NK Realtors
We are seeing a lot of changes in the quality efforts being made now. There's been a significant improvement on the behavioral aspects that were our pain points.
