Insights








How GCC leaders use AI to improve manager effectiveness

For Global Capability Centers (GCCs), effective managers make all the difference. Leaders who oversee diverse, distributed teams look for ways…

Improving Pharma Sales Effectiveness with Behavior Intelligence

Most technology in the pharmaceutical sales space is geared towards the process of selling rather than the person who sells. Till now.

Beyond Paychecks: How GCC managers use Behavior Science to Build Productive Teams

The largest American controlled experiment on UBI or Universal Basic Income concluded with some interesting findings. The research revealed the…

Top 3 Strategies for Highly Effective BPO Managers

BPO efficiency strategies must look at improving how managers interact and lead their teams. This blog post explores how managers in BPO teams can use personalization to improve their agents’ engagement, and drive consistent excellence.

Kung Fu, Mastery and Sales Performance

Sales leaders can improve sales performance using mastery – your team’s internal motivation to learn and grow. Learn how.

The Science Behind Great Manager Feedback

Introduction “Do your job!” goes down as one of the most famous coaching slogans. Attributed to American Football’s Coach Bill…

Top 5 Mistakes to Avoid When Giving Feedback: Manager Guide

Learn how to avoid common feedback mistakes as a manager and improve your team’s performance by using these strategies.

How Great Managers Build Great Global Captives 

Managers play a critical role in making global captives successful and deliver impact for their parent company. 3 ways great managers do this…

Will AI make us dumb workers, and what can you do about it

How best to apply AI to improve employee productivity? A case for using AI to help employees be ‘more’ rather than ‘less’. With examples.

5 Strategies to Create Productive Work Environments Anywhere

Want to make productive teams a reality? Here are 5 strategies to build productivity no matter where your teams works from.

Next Page