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Building Resilience into your Sales Team

In conversation with Upendra Namburi Upendra Namburi served as the Chief Innovation & Marketing Officer with Bharti AXA General Insurance…

How a CPG Conglomerate Used Behavior Coaching to Boost Sales Productivity by 20%

In an enterprise context, behavior coaching is primarily an attempt at driving/facilitating behaviors that lead to desirable performance. It is…

How to Use Behavior Data to Find Your Next Leaders

Every so often, I find myself returning to Moneyball, and it’s not just because it combines two things I love…

How a global BPS leader used ‘Moneyball’ to boost NPS and Sales

Moneyball was a revolutionary strategy that helped an underdog team win 20 consecutive games – a record-breaking winning streak in…

Moneyball: The art of understanding performance

I must’ve been in my tweens when I first caught a live telecast of an NBA game – Utah Jazz…

Behavior Science’s growing importance in driving employee performance – KPMG Partner, Jaideep Ghosh

A senior partner at KPMG, Jaideep Ghosh has over 20+ years of consulting experience leading business transformation for Indian and…

Titan enhances sales team performance using worxogo Nudge coach

In November 2017, Deloitte published a knowledge paper on disruptive digital transformation in the retail sector. A case of Titan,…

Leading Indian bank boosts inside sales using behavior design

According to an inside sales research paper, four of the six most common challenges sales leaders face today have to…

The #1 Leadership skill to stay relevant in the age of automation

Leadership is, at the heart of it, an action. And manifests most noticeably in the face of difficult situations. Which…

Use AI to Enhance (not replace) Employees

Artificial intelligence expert Kai Fu Lee famously said that AI was likely to ‘automate and eliminate’ about 40 percent of…